Privacy Policy

We value your privacy very highly. Please read this Privacy Policy carefully before using the customerlaunchpad.com Website (the "Website") operated by Customer Launch Pad LLC, a Limited Liability Company formed in Missouri, United States ("us," "we," "our") as this Privacy Policy contains important information regarding your privacy and how we may use the information we collect about you.

Your access to and use of the Website is conditional upon your acceptance of and compliance with this Privacy Policy. This Privacy Policy applies to everyone, including, but not limited to: visitors, users, and others, who wish to access or use the Website.

By accessing or using the Website, you agree to be bound by this Privacy Policy. If you disagree with any part of the Privacy Policy, then you do not have our permission to access or use the Website.

What information we collect

We collect any and all information that you enter on this Website. We collect the following information about you:

Category of information	Specific piece of information
Identifying information	Name
Identifying information	Phone Number
Identifying information	IP address
Identifying information	Email address
Identifying information	Device identifier
Internet or other electronic activity	Information regarding your interaction with our website or application
Internet or other electronic activity	Information regarding your interactions with advertisements

How we may use your information

We may use the information that you provide us for the following:

• Enforcing our Terms of Service;
• Marketing and advertising;
• Performing services;
• Providing customer service;
• Resolving disputes;
• Verifying customer information;
• Analytics;
• Counting ad impressions to unique visitors;
• Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities;
• Verifying position and quality of ad impressions.

With whom we share your personal information

We share the following personal information with the following categories of third parties:

Category of personal information shared
Identifying information

Specific piece of personal information shared
Name

Categories of third parties with whom personal information is/was shared

• Content management systems;
• Customer management systems;
• Data linking platforms;
• Email marketing vendors;
• Email service providers;
• Hosting providers;
• Parties that need to operate the website.

Category of personal information shared
Identifying information

Specific piece of personal information shared
Phone number

Categories of third parties with whom personal information is/was shared

• Content management systems;
• Customer management systems;
• Data linking platforms;
• Email marketing vendors;
• Email service providers;
• Hosting providers;
• Parties that need to operate the website.

Category of personal information shared
Identifying information

Specific piece of personal information shared
IP address

Categories of third parties with whom personal information is/was shared

• Advertising networks;
• Content management systems;
• Customer management systems;
• Data analytics providers;
• Data linking platforms;
• Email marketing vendors;
• Email service providers;
• Fraud prevention services vendors;
• Hosting providers;
• Parties that need to operate the website;
• Social networks.

Category of personal information shared
Identifying information

Specific piece of personal information shared
Email address

Categories of third parties with whom personal information is/was shared

• Content management systems;
• Customer management systems;
• Data linking platforms;
• Email marketing vendors;
• Email service providers;
• Hosting providers;
• Parties that need to operate the website.

Category of personal information shared
Identifying information

Specific piece of personal information shared
Device identifier

Categories of third parties with whom personal information is/was shared

• Advertising networks;
• Content management systems;
• Customer management systems;
• Data analytics providers;
• Data linking platforms;
• Email marketing vendors;
• Email service providers;
• Fraud prevention services vendors;
• Hosting providers;
• Parties that need to operate the website;
• Social networks.

Category of personal information shared
Internet or other electronic activity

Specific piece of personal information shared
Information regarding your interaction with our website or application

Categories of third parties with whom personal information is/was shared

• Advertising networks;
• Content management systems;
• Customer management systems;
• Data analytics providers;
• Data linking platforms;
• Email marketing vendors;
• Email service providers;
• Fraud prevention services vendors;
• Hosting providers;
• Parties that need to operate the website;
• Social networks.

Category of personal information shared
Internet or other electronic activity

Specific piece of personal information shared
Information regarding your interactions with advertisements

Categories of third parties with whom personal information is/was shared

• Advertising networks;
• Content management systems;
• Customer management systems;
• Data analytics providers;
• Data linking platforms;
• Email marketing vendors;
• Email service providers;
• Fraud prevention services vendors;
• Hosting providers;
• Parties that need to operate the website;
• Social networks.

Sale of your information

We do not sell your personal information.

Payment processing

We use third-party payment processors (ThriveCart, Stripe, and PayPal) to process payments. We do not directly collect or store your credit card or payment information. All payment data is handled securely by our payment processors in accordance with their respective privacy policies and PCI DSS standards.

Data retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. After our business relationship ends, we will retain your information for an additional 2 years for record-keeping, legal compliance, and dispute resolution purposes. After this period, your personal information will be securely deleted or anonymized.

SMS/Text messaging

If you opt in to receive text messages from us, we will use your mobile phone number solely for the purposes you consented to. You can opt out at any time by texting STOP to any message you receive from us.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Data security and handling

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, alteration, disclosure, or destruction. This includes:

• Secure data transmission using encryption protocols (SSL/TLS)
• Limited access to personal information by authorized personnel only
• Regular security assessments and updates to our systems
• Secure storage of data with industry-standard protections

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but will notify you of any data breaches as required by applicable law.

Cookies

A cookie is a small piece of data sent from a website and stored on your device by your browser. This Website collects cookies and may use cookies for reasons including, but not limited to:

• Analyzing our Website traffic;
• Analyzing your interactions with advertisements;
• Identifying if you are signed in to the Website;
• Testing content on the Website;
• Storing information about your preferences;
• Recognizing when you return to the Website.

Most web browsers automatically accept cookies. However, you can modify your browser settings to decline cookies, if you prefer. This setting may prevent you from taking full advantage of the Website.

Children's privacy

This Website is intended for use by a general audience and does not offer services to children. Should a child whom we know to be under 18 send personal information to us, we will use that information only to respond to that child to inform him or her that they cannot use this Website.

Analytics programs

This Website uses Google Analytics to collect information about you and your behaviors. If you would like to opt out of Google Analytics, please visit https://tools.google.com/dlpage/gaoptout/.

Third-party websites

This Website may contain hyperlinks to websites operated by parties other than us. We provide such hyperlinks for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. It is up to you to read and fully understand their Privacy Policies. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.

Do Not Track

Do Not Track is a preference you can set on your browser to inform websites that you do not want to be tracked. We do not support Do Not Track ("DNT"). You can either enable or disable Do Not Track by visiting the Preferences or Settings page of your browser.

Changes to Privacy Policy

We reserve the right to amend this Privacy Policy at any time. We will notify you of any changes to this Privacy Policy by posting the updated Privacy Policy to this website or application.

Questions

If you have any questions about this Privacy Policy, please contact us at [email protected].